Yes, you do need to book in advance as our experiences are operated on specific days and times. Only bookings through our online booking system are valid.
Once you have booked your experience online, you should receive a booking confirmation through to your email address. Please read the information in this confirmation email carefully and ensure you arrive at least 15 minutes before your scheduled experience.
When you make a booking with us online, our system will automatically send you a booking confirmation to the email address you entered. If you haven’t received it, we recommend firstly checking your Junk Mail as they can sometimes default there (especially for Hotmail accounts)
Amending a booking – If your travel plans change and you need to amend the date or time of your booking you can do this by contacting by contacting us here. Once we receive your amendment request, we will do our best to amend your booking. Please note, all of our experiences are subject to availability.
Cancelling a booking – If you wish to cancel your booking, you may do so by using the above contact details or replying directly to your booking confirmation that was emailed to you when you made your booking. Unfortunately, we are unable to offer refunds if the booking is cancelled with less than 48 hours notice. However, will always aim to reschedule your booking for a future date.
*accommodation bookings are subject to specific booking platform T&Cs
Our Food Tours are bespoke packages for tour operators and require a minimum of 15 guests. However, we can design a range of customised events for private, incentive and corporate occasions. Contact us here to enquire.
Please inform us at the time of the booking of you have any concerns about the ingredients we use. We will do our best to cater for your needs, however, in some instances we may not be able to accommodate those with specific food allergies or intolerances.
We welcome all the family, however, some of the experiences are unsuitable for very small children to participate as we use hot griddles. We would advise baking experiences are best enjoyed from age 8+ and our water-based activities from age 12+ accompanied by an adult age 18+.
Our experiences offer a mix of indoor and outdoor activities for all members of the family. We supply everything you need for our baking experiences, just bring a smile and an appetite! Hire of wet suit, life vest, paddleboard, and paddle are included in our packages, however, bring your own if you have one.
Ladies, gents and accessible toilets are located in Tracey’s Farmhouse Kitchen, as well as wet rooms and additional bathrooms. We provide a warm space indoors for transition from water activities, along with parking on site for up to 9 cars.
“We’re Good to Go” is an industry standard for tourism and hospitality businesses which was developed with the national tourism bodies of England, Scotland and Wales, the standard provides peace of mind to visitors as they explore Northern Ireland. It means we are committed to operating safely so you can enjoy a visit with total confidence. That includes social distancing, following the recommended cleaning processes, and agreeing to undergo spot checks.
Absolutely! We want you to take photos and capture memories while with us. Please be aware though that any photos and video recordings taken are for personal use only and not to be sold or distributed for commercial gain.